It has come to our attention that a high percentage of mains water supply in Ireland is now being chlorinated. This chlorination is it at level that will be detrimental to all reverse osmosis water purification systems: Romatik 150, 160, 210, 420, XS, new AT Excellence Range.
In light of this, we are recommending that chlorine filters be fitted to all existing machines and as standard on all new machines. If you have one of the above models in operation currently without filter protection we would advise on a Winterhalter service partner visit to establish if the unit is working properly.
Please treat this message with urgency, as membranes within the machine will become damaged and not function properly.
If your water contains more than 0.1mg per litre of chlorine, to counter this problem, we strongly recommend that you purchase the following parts:
- 30000591 for the RoMatik filters / 30011726 – Pre Filter for UC Excellence.
- Ro150/Ro XS/ AT-S Excellence – 5101545 Pre-external filter kit – 5101547 Replacement cartridge
- Ro160/210/420 / AT-M Excellence – 5101544 Pre-external filter kit – 5101546 Replacement cartridge
- UC-Excellence – 30011726 Replacement external pre-filter cartridge
Contact your local Area Sales Manager with your model number of the unit. We will then get in touch to arrange an engineer to call.